Softaholic Icon Cap | Gold
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Softaholic Icon Cap | Gold
£25.00
Taxes included. Plus
.
Free UK delivery over £60
Description
Meet the Softaholic Icon Cap — a timeless women’s everyday cap designed for effortless style. Featuring the Softaholic icon embroidered in elegant gold, this classic cap is available in Mocha and Black.
Easy to style with your favourite Softaholic pieces or everyday wardrobe, it adds a subtle statement while keeping your look relaxed, polished and effortlessly chic.
Details
- Softaholic icon with gold embroidery
- Available in Mocha and Black
- Adjustable back fastening
- Classic curved-brim cap
- Designed for everyday wear
Delivery
SHIPPING POLICY
Last updated: September 2026
At Softaholic, we aim to make your shopping experience simple from checkout to delivery.
UK Delivery
We currently offer the following UK delivery options:
Standard Delivery — £4.99
Estimated delivery: 3–5 business days
Free Standard Delivery — orders £60 and over
Estimated delivery: 3–5 business days
Express Delivery — £6.99
Estimated delivery: 1–2 business days
Delivery times are estimates provided through our Shopify shipping setup and may vary during busy periods, product launches, bank holidays or circumstances outside our control.
International Delivery
We offer international delivery to selected countries.
International shipping rates and available destinations vary by country and are displayed at checkout.
Our current international shipping options include:
Standard International — £14.99
Estimated delivery: 3–5 business days
Standard International — £23.99
Estimated delivery: 3–5 business days
Please note that international delivery availability depends on whether the destination country is included in an active Softaholic market and shipping zone.
International customers may be responsible for customs duties, import taxes, VAT or other charges imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.
Order Processing
Your delivery estimate relates to the shipping/transit time shown at checkout. Order processing time may vary depending on stock availability and periods of high demand.
Once your order has been dispatched, you will receive an order/shipping confirmation with tracking information where available.
Delivery Delays
Although we work to provide reliable delivery options, estimated delivery dates are not guaranteed. Delays may occasionally occur due to courier disruption, adverse weather, peak periods, customs processing or other circumstances outside our control.
If your order has not arrived within the expected delivery timeframe, please contact us at hello@softaholic.co.uk.
Incorrect Delivery Address
Please check your delivery address carefully before completing your order.
Softaholic cannot be responsible for delays or additional delivery costs caused by an incorrect or incomplete address supplied by the customer.
Damaged Parcels
If your parcel arrives damaged, please contact us as soon as possible with photographs of the packaging and the affected item so that we can investigate.
Contact
For shipping enquiries, please contact:
Softaholic Limited
Email: hello@softaholic.co.uk
Kent, UK
Nothing in this Shipping Policy affects your statutory rights under UK consumer law
Returns
Last updated: September 2026
At Softaholic, we want you to be happy with your purchase. If you change your mind about an item, you can return it in accordance with the terms below.
Change-of-Mind Returns
For eligible online purchases, you have 14 days from the day after receiving your order to notify us that you wish to cancel your purchase. You then have a further 14 days to return the item to us.
You do not need to provide a reason for requesting a return.
Returned items must be:
- Unworn and unused
- In their original condition
- Returned with all original tags attached
- Returned in their original packaging where reasonably possible
- Accompanied by your order number or proof of purchase
You may try on clothing to check the fit and suitability, as you would in a shop. Items that have been used, worn or handled beyond what is reasonably necessary may be subject to a deduction from the refund where permitted by law.
How to Request a Return
To request a return, please email:
Please include your order number and details of the item(s) you wish to return.
We will provide you with the return instructions and return address.
Please contact us before sending your return.
Return Postage
For change-of-mind returns, the customer is responsible for the cost of returning the item to Softaholic.
We recommend using a tracked delivery service and keeping your proof of postage until your return has been received and your refund has been processed.
Softaholic is not responsible for items that are lost or damaged while being returned by the customer.
Faulty, Damaged or Incorrect Items
If you receive an item that is:
- Faulty
- Damaged
- Incorrect
- Not as described
please contact us at hello@softaholic.co.uk as soon as possible, including your order number and photographs where appropriate.
We will assess the issue and provide appropriate instructions. Where an item is faulty, damaged, incorrect or not as described, your statutory consumer rights apply and we will deal with the return and remedy in accordance with those rights.
Refunds
Once we receive your returned item, we will inspect it and process your refund where the return is approved.
For eligible statutory cancellations, we will refund the cost of the standard delivery option you originally paid for. If you chose a more expensive delivery service, we will not refund the additional cost above the standard delivery charge.
Return postage costs for change-of-mind returns are not refundable.
Refunds will normally be made to the original payment method.
Where applicable, refunds will be issued within the timeframe required by law. Your bank or payment provider may take additional time to process the refund and make the funds available to you.
Exchanges
We currently do not offer direct exchanges.
If you require a different size or colour, please return the original item in accordance with this policy and place a new order for the item you would like.
Non-Returnable Items
Certain items may not be eligible for cancellation or return where permitted by law, including personalised or made-to-order items.
Any product that is excluded from our standard returns policy will be clearly identified before purchase.
Nothing in this policy affects your statutory consumer rights.
International Customers
Customers outside the UK may have additional consumer rights under the laws applicable to their country.
Where applicable, these rights will not be affected by this policy.
Contact Us
For returns, refunds or any questions about your order, please contact:
Softaholic Limited
Email: hello@softaholic.co.uk
Kent, UK
Made with Intention
Softaholic began when our founder, Toyin, chose rest over burnout. Every piece carries a reminder to make space for yourself and pursue your ambitions without guilt.